FAQs
Frequently Asked Questions (FAQs)
Welcome to the Ari Poster FAQ section!
Here you’ll find answers to some of the most common questions about our products, orders, and services.
If you can’t find what you’re looking for, please feel free to Contact Us — we’re always happy to help.
🖼️ 1. What kind of products does Ari Poster offer?
We specialize in high-quality art prints and posters designed to inspire and decorate your space.
Our collections include themes such as travel, nature, retro, minimal, holiday, and lifestyle art — all printed with care on premium paper.
📏 2. Do the posters come with a frame?
Yes! All of our posters are available with high-quality frames, carefully selected to complement each design and enhance your space.
Each framed poster is ready to hang — making it easy to decorate your wall right out of the box.
We currently offer frames in several styles and colors, so you can choose the one that best matches your décor.
More frame options will be added soon as our collection grows!
📐 3. What sizes are available?
We offer multiple sizes, such as:
- 21×29.7 cm (A4)
- 30×40 cm (12×16")
- 40×50 cm (16×20")
More sizes will be added based on customer demand. You can refer to our Size Guide for details.
🚚 4. How long does shipping take?
Shipping times vary depending on your location.
- Domestic orders: Usually arrive within 5–10 business days.
- International orders: May take 10–20 business days, depending on customs and carrier delays.
Once your order ships, you’ll receive a tracking number via email so you can follow its journey in real time.
💳 5. What payment methods do you accept?
We accept most major payment options, including Visa, MasterCard, PayPal, and Stripe.
All transactions are securely processed to protect your personal information.
🧾 6. Can I track my order?
Yes! Simply visit our Track Order page and enter your Order ID and Billing Email to see the latest status of your purchase.
🔄 7. Can I cancel or change my order?
If your order hasn’t been processed yet, you can request a change or cancellation by contacting us as soon as possible.
Once your order is printed or shipped, it can no longer be modified.
💥 8. What if my item arrives damaged?
We’re truly sorry if that happens! Please contact us within 7 days of delivery, include your order number and photos of the damaged item, and we’ll make it right with a replacement or refund.
📧 9. How can I reach customer support?
You can reach us anytime via:
📩 Email: support@ariposter.com
📞 Phone: +84 93132 4747
Or by using our Contact Form on the Contact Us page.
Our support team will respond within 24–48 hours (excluding weekends and holidays).
❤️ 10. Do you accept custom orders?
At the moment, we focus on our curated collections — but we’re planning to offer personalized and custom print options in the near future.
Stay connected with us for updates!
Still Have Questions?
If your question wasn’t answered here, don’t hesitate to get in touch.
We’re always happy to assist and make your Ari Poster experience smooth and enjoyable.